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CASE STUDY

Chronic Care Management and Transitional Care Management

Healthcare Network of Southwest Florida (HCN) was founded in 1977 to address the health issues of migrant and seasonal farm workers, rural poor, and other citizens in Florida’s Collier County. Today, HCN’s federally qualified health center (FQHC) serves the area’s uninsured and under-insured population which includes people of Hispanic and Haitian descent, and where language, transportation, and social issues can complicate the provision of services. A population health management (PHM) initiative was key to helping HCN continue its efforts to provide the highest quality, comprehensive, and affordable healthcare.

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