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Planned Administrators, Inc. Cuts Report Requests in Half with Tailored, Automated Analytics

January 22, 2024

GREENWICH, CONNECTICUT – Cedar Gate Technologies’ Healthcare Benefits Analytics is helping Planned Administrators, Inc. (PAI) better address the needs of its brokers, account managers, stakeholders, and client groups managing over $644 million in billed charges. The self-service analytics software provides streamlined, automated reporting and critical access to member data to help the program – which their users know as PAI Analytics – address rising costs and care quality for their populations.

“With the powerful tools available from Cedar Gate’s Healthcare Benefits Analytics platform, we have seen a significant decrease in the time it takes to provide accurate, timely reports, and an increase in useful data our clients can access through PAI Analytics,” said Kerri Flowers, AVP Self-Funded Operations and Account Management. “Our users can quickly access accurate claim details, uncover meaningful insights that improve care quality, identify opportunities for cost savings, and enhance member experience.”

Since implementing Cedar Gate Technologies’ Healthcare Benefits Analytics platform, PAI has seen a 40 to 50 percent decrease in the volume of ad-hoc requests from customers. End users have access to fully enriched data from multiple sources, all in the same place.

“Before we had Cedar Gate’s analytics software, it could take hours or days for someone at PAI to pull requested data and manually compile it into a shareable report, “said Kartikay Kaushik, Data Analyst III. “Now users can do it themselves using PAI Analytics in a matter of minutes, with pre-built and custom reports.”

“Our Healthcare Benefits Analytics is the most comprehensive analytics tool available today for payers and self-funded employers,” said David Morris, Executive Vice President and Chief Commercial Officer at Cedar Gate Technologies. “The combination of normalized and enriched data with user-friendly analysis and reporting tools is why the nation’s largest brokers, third-party administrators, payer ASO divisions, and self-funded employers choose Cedar Gate.”

Cedar Gate’s analytics tools can be used as a standalone application or as part of a composable value-based care platform. Self-funded employers and their partners are under increasing pressure to curb rising costs while still offering competitive benefits. Access to fully enriched member data from dozens of sources that is normalized across an entire IT ecosystem provides a competitive advantage in a data-driven healthcare industry.

Information from disparate data sources is pulled into Cedar Gate’s scalable enterprise data management system. The data is accessible throughout the company’s analytics, care, and payment technology applications. PAI’s clients use the information to make more accurate and timely benefits decisions by uncovering insights unique to their member populations and using it to identify actionable next steps that improve care and lower costs.

“PAI Analytics also includes Executive Analytics, so brokers have a way to quickly pull together a focused summary of key performance indicators, evaluate against a benchmark of 13 million commercial members, and automate the distribution for stakeholders at every level of their organization,” said Kaushik. “Our users don’t need to continually repeat efforts, which saves so much time. They can run a report for their executive team at whatever time of day or night they need it and have timely access to see what’s happening with their population.”

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About Planned Administrators, Inc.
PAI is a nationally licensed TPA, delivering flexible solutions across group health plans, ancillary products, and P&C programs, and offering innovative approaches to support client partners. We currently provide administrative services for both traditional self-funded accounts, as well as providing back-room administrative solutions for regional and national carriers.

About Cedar Gate Technologies
Cedar Gate enables payers, providers, employers, and service administrators to excel at value-based care with a unified technology and services platform delivering analytics, population health, and payment technology on a single data management foundation. From primary care attribution to bundled payments and capitation, Cedar Gate is improving clinical, financial, and operational outcomes for every payment model in all lines of business.

Media Contact: 
Gina Ford, Chief Marketing Officer

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